top of page

PRODUCT WARRANTY
 

SK BERRY ART LLC - www.skberryart.com

Cabochon Jewelry:

One-year limited warranty on Cabochon Jewelry: If your cabochon has come away from its tray we will repair or replace it. We will pay for the shipping back to us and back to you.  Cabochon jewelry is not waterproof or water resistant. If your cabochon has been exposed to water, in any way, we will be unable to honor the warranty.

As each of the items are one of a kind, we will not be able to replace with an exact replica.  We will contact you and send you some choices of replacements if your cabochon comes away from the tray. If your pendant came with a cord and it breaks, please contact us and we will send you a replacement at no charge, once.

If the item was lost, damaged, or broken during shipping, please contact SK Berry Art LLC at (432)634-9635 within 7 days so we can rectify the issue as soon as possible.  Please take a picture of the box/envelope and the damaged item for reference.
 

Gemstone Bracelets/Necklaces:

A one-year limited warranty on Gemstone Bracelets/Necklaces if the cord breaks and you lose your stones. If the cord breaks and you are able to retrieve all of the stones, just send them back and we will restring your item and send it back, at no charge.  Although many of these items are one of a kind, we may be able to replicate your piece with the exact SKU#.  Keep in mind the replacement will depend on the availability of the stones, beads, and supplies. 

If the item was lost, damaged, or broken during shipping, please contact SK Berry Art LLC at (432)634-9635 within 7 days so we can rectify the issue as soon as possible.  Please take a picture of the box/envelope and the damaged item for reference.
 

Artwork: Paintings/Collage

The Paintings should last a lifetime.  Each painting has been sealed, so as long as you keep the artwork out of direct sunlight, do not get it wet and keep it protected from damp areas in the home, for example, if you are putting a painting in a place where it is humid, it is recommended that you have the piece professionally framed to make sure it is sealed from the elements.  We cannot be held responsible for any damage to the piece that might happen in your location.  Like most artwork, these are one-of-a-kind pieces.  No replacement will be available.

The Collage pieces can be quite delicate with many smaller pieces attached to the painting.  It is recommended that you have the piece professionally framed in order to keep all the parts intact and protected from the elements over the life of the piece. 

If the item was lost, damaged, or broken during shipping, please contact SK Berry Art LLC at (432)634-9635 within 7 days so we can rectify the issue as soon as possible.  Please take a picture of the box/envelope and the damaged item for reference.
 

Home Decoration:

We provide a one-year limited warranty on indoor/Energy Mobile/Suncatchers. 

If the Suncatcher breaks within a year for an unexplained reason, I will replace it.  However, many of the Suncatchers/Energy Mobiles are one of a kind, so we will need to agree on a replacement. Keep in mind the replacement will depend on the availability of the stones, beads, and supplies. When possible, please have the item/SKU# available when contacting our shop.

If the item was lost, damaged, or broken during shipping, please contact SK Berry Art LLC at (432)634-9635 within 7 days so we can rectify the issue as soon as possible.  Please take a picture of the box/envelope and the damaged item for reference.
 

Sculpture:

Each piece is one of a kind and there are no replacements on sculptures.  If the item was lost, damaged, or broken during shipping, please contact SK Berry Art LLC at (432)634-9635 within 7 days so we can rectify the issue as soon as possible.  Please take a picture of the box/envelope and the damaged item for reference.
 

Music/Guided Meditation:

Each digital download of the Music/Guided Meditation is meant for entertainment and educational purposes only. Please do not use the meditations while driving (as you are asked to close your eyes) These downloads are not intended to treat, cure, prevent or diagnose any disease, nor are they intended as prescriptions or therapy, in any way. These digital download links are available for 30 days only.
 

Digital Download: Photography, Digital Art

Each digital download of Photography or Digital Art link will be available for 30 days only.  Although you have purchased a single use download, the ownership remains with SK Berry Art LLC and cannot be duplicated, distributed, or sold without prior use knowledge.
Copyright and Trademark rules apply.

 

Customer Contact

It is important to SK Berry Art LLC that you, the customer/site visitor, have the best possible experience with our products and on our site.  If you have any questions, comments or concerns, please reach out to us. Please allow 3 business days for reply.

Email: skberryart@gmail.com

Telephone (432)634-9635                 

Website: www.SKBerryArt.com

bottom of page